Terms and Conditions
Registration Cancellation Policy
Cancellation of Registration Deadline: 28 April 2023
Cancellations must be notified in writing (e-mail is sufficient) to the Conference Secretariat. Cancellations made by 28 April 2023 will result in a full refund less $150 to cover administration costs. As an alternative to cancellation, your registration may be transferred to another person by 14 June 2023, without incurring any cost penalty. Refunds for cancellations received after 28 April 2023, will only be made in exceptional circumstances. The host reserves final decision on a case-by-case basis for granting a cancellation in extenuating circumstances. It is recommended that travel insurance be secured personally upon registering. The Conference Secretariat must be advised in writing of any alterations or transfers of registrations.
Disclaimer
All best endeavours will be made to present the program as published on the website. The conference and its agents reserve the right to alter without prior notice, any of the arrangements, timetables, plans or other items relating to the meeting, for any cause beyond its reasonable control. The host and the Conference Organisers are not liable for any loss or inconvenience caused as a result of such alteration. In the event of unforeseen circumstances, the host and the Conference Organisers do not accept responsibility for the loss of monies caused by delays. Participants are advised to take out personal travel insurance and to extend their policy to cover personal possessions. The conference does not cover individuals against cancellations of bookings or theft or damage to belongings.
Conference Postponement
In the event of a postponement, all registrations will automatically be transferred to the new Conference dates. All components of your registration including accommodation bookings, Welcome Reception RSVP and Dinner RSVP will also be transferred. If you are unable to attend on the new dates, you may contact the Conference Secretariat to request a transfer of your registration to a colleague at no cost, or request a cancellation and refund which will incur a $150 administration fee up until the Registration Cancellation Deadline.
Conference Cancellation
In the event of the cancellation of the conference, all registrations and associated components of attendance will be cancelled and amounts refunded in full.
Accommodation Cancellations
Accommodation Cancellation Deadline: 24 May 2023
No accommodation payments will be refunded on or after 24 May 2023.
Participants who confirm an accommodation booking with a credit card or full pre-payment and who wish to cancel on or after 24 May 2023 are liable for the full cost of their accommodation nights cancelled. To cancel your reservation, please contact the Conference Secretariat at registration@icca2023.org. Name changes to a reservation can be made at no charge.
Delegates who confirm attendance by paying a minimum of the first night and do not advise of cancellation before 24 May 2023 the ‘no show’ rate, as penalised by the hotel will be charged to you and your payment will not be refunded. This charge is calculated as the room rate per night multiplied by the dates booked and secured. Please ensure that accommodation dates are correct at time of booking and before 24 May 2023 if any changes are required.
Change of booking
Any change in booking must be made in writing to the Conference Secretariat and NOT directly to the hotel before 24 May 2023. Any changes received after 24 May 2023 will be at the hotels discretion and based on availability.
Early arrival
As check in at most hotels is not until 14:00, it is possible that your room may not be ready for immediate occupation on your early arrival. Whilst hotels will do everything possible to accommodate early arrivals, if you wish to be guaranteed immediate occupation you can pay an extra day’s tariff for the night before you are due to arrive. If you wish to take this precaution, please advise the Conference Secretariat so we can notify the hotel that your room is required early.
Late arrival
Please indicate if you will arrive at your hotel after 18:00. Failure to do so might result in your room being released.
Disclaimer
All best endeavours will be made to present the program as displayed on this website. The Conference and its agents reserve the right to alter without prior notice, any of the arrangements, timetables, plans or other items relating to the meeting, for any cause beyond its reasonable control. The Organising Committee and the Conference Organisers are not liable for any loss or inconvenience caused as a result of such alteration. In the event of unforeseen circumstances, the Organising Committee and the Conference Organisers do not accept responsibility for loss of monies caused by delays. Participants are advised to take out personal travel insurance and to extend their policy to cover personal possessions. The Conference does not cover individuals against cancellations of bookings or theft or damage to belongings.
Enquiries
Please direct all registration and accommodation enquiries to the Conference Secretariat.
ICMS Australasia
P: +61 2 9254 5000
Registration@icca2023.org